Your privacy matters to us
At True Shine Painters, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data, ensuring it remains secure and confidential. We believe in transparency and want you to understand how your information helps us provide you with the best painting services in Melbourne.
What information we collect
When you contact True Shine Painters, we may collect basic personal information such as your name, phone number, email address, property address, and details about your painting project. This information is collected when you request a quote, make an enquiry, or book a service.
How we use your information
We use your information only for business purposes, including:
- Responding to your enquiries
- Providing accurate quotes
- Booking and completing painting services
- Communicating with you about your project
- Following up on your request if needed
Information sharing
We do not sell, rent, or trade your personal information with any third parties.
We may only share limited information when necessary to complete your project, such as with trusted subcontractors (if required for larger jobs), suppliers, or service platforms used for scheduling, communication, or invoicing. Any third party involved is required to handle your information responsibly and only use it for the purpose of delivering the service.
We may also disclose information if required by law.
Data security
We take reasonable steps to keep your personal information secure and protect it from misuse, loss, or unauthorised access. Your information is only accessed by authorised personnel for business purposes.
Your rights
You may request access to the personal information we hold about you or ask for it to be corrected or deleted at any time by contacting us.
Contact us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
True Shine Painters
Phone: 0478158605
Email: info@trueshinepainters.com.au